Analysis of a customer assignment model with no state information
نویسنده
چکیده
In this paper we analyse a queueing network consisting of parallel queues and arriving customers which have to be assigned to one of the queues. The assignment rule may not depend on the numbers of customers in the queues. Our goal is to find a policy which is optimal with respect to the long run average cost. We will consider two cases, holding costs and waiting times. A recently developed algorithm for Markov decision chains with partial state information is applied. It turns out that the periodic policies found by this algorithm are close, if not equal, to the optimal ones.
منابع مشابه
Assignment problem and its application in Nigerian institutions: Hungarian method approach
Assignment model is a powerful operations research techniques that can be used to solve assignment or allocation problem. This study applies the assignment model to the course allocation problem in Nigeria tertiary institution in order to maximize lecturers’ effectiveness. A well-structured questionnaire was used to obtain data from lecturers and solved with Hungarian method. The study revealed...
متن کاملSimultaneous Due Date Assignment and Lot Sizing with Uncertain Flow Times
Due date assignment for customer orders has been studied in various productionenvironments using different modeling approaches. In this paper the researchers consider aproduction system in which the orders of several customers are produced in a single batch because ofthe economy of scale. If a batch is completed before receiving customer orders, inventory carryingcost is incurred but if it is c...
متن کاملQuality function deployment: Integrating comprehensive matrix and SWOT analysis for effective decision making
In this ever-changing business scenario, the manufacturing product industries have to be in position to rec-ognize the ever changing pulse and demands of the market. Customer satisfaction and quality management has become a strategic issue for companies in the new millennium. Quality Function Deployment (QFD) lit-erature suggests that building up the House of Quality (HoQ) is not a difficult ta...
متن کاملDesigning the Model of Factors Affecting the Customer Based Brand Equity on Brand Performance in the Cosmetics Market
Over the past few years, many organizations have come to believe that the brand of their products and services is one of their most valuable assets. Therefore, it must be said that the brand is an asset that has a significant part of the value of the property of institutions and organizations. In this research, the building brand equity (BBE) from the customer's perspective and brand market per...
متن کاملModel to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty
With progress of communication technology in the past two decades, use of ICT has become a success factor in the world of competition. To increase competition in the banking industry of Iran, many banks are willing to offer a unique service to their customers. Investment of private banks has concentrated on the presenting special services. That has led to more successful in attracting and retai...
متن کامل